In Uganda, researchers are discovering how customer ratings by farmers impact the service provision by agro-input dealers

Partners in the Netherlands – CGIAR Research Programme on Seed Systems Development are studying what happens if satisfaction ratings of farmers buying maize seed are aggregated and shared with agro-input dealers.
Read the blog to learn emerging insights from the on-going study
Blog authors
Bjorn Van Campenhout
Research Fellow, CGIAR System Organization
Caroline Miehe
PhD student, KU Leuven
David Spielman
Senior Research Fellow, CGIAR System Organization
Robert Sparrow
Associate Professor in Development Economics, Wageningen University